Meet the Team Heads: Jen Panganiban, Office Manager

This article was published on: December 2nd, 2020

Tags: employees, management, new normal, office manager, people, post lockdown, post pandemic, project management, staff, T1, team, transactions, welfare, wellbeing

For years, Jen’s work routine has revolved around putting everything in place for T1 Project Management. Handling the day-to-day operations of a dynamic company like T1 is as exciting as it is challenging. Coming from a different walk of life, she admits that doing something you are not familiar with can be scary at first, but with the right people, motivation, and training, you’ll get there.

“It was not smooth at first,” Jen shared. “But T1 has become a home and learning institution for me. They train you how to think. They challenge you to be better. They provide a role model for you,” she added.

Being one of the pioneer employees when T1 started in 2016, Jen describes her relationship with the company as mutually beneficial – she watched the company grow and the company molded the person she is today in return. Being the “fixer” and the “go-to” person of everyone in the team made Jen realize how essential her role is in the company. However, she admits at times, the pressure can get to her.

“I had doubtsabout coming to the construction sector, as I came from a different industry, and I had heard construction can be fast paced and high pressure, but as I strived to learn and familiarized myself with how things work, I found my place within the company.”

For Jen, getting her work done is not only about completing operational tasks or overseeing processes, it is building a connection with each of her team members to gain their trust and confidence. “I have gotten to know each individual that comprises the team and learned how they would help in making a project successful. I have learned to adapt to all sorts of people. I try my very best to connect with each of them, thankfully, the management is supportive enough to provide us a good working atmosphere by having our team lunches, seminars, team building, and virtual parties.”

Office Manager and Home Maker

More than just a company, T1 serves as family for Jen. “We created a strong bond which was paramount for me. Through the years the management has made me feel that I am a trusted to represent the company and make decisions, and I am very much thankful for that.” To her, the whole team and the management is a whole support system that will always have her back.

Moreover, the company is Jen’s home – a happy place where she works, laughs, and learns. “It’s somewhere where you are valued, respected, and cared for. Most importantly, I believe that home means a secure, cheerful place where you are respected and loved.”

“I help fix almost all of the issues in the office from simple attendance glitch to basically project closing. I can say that I’m the go-to person of everyone who needs advice or directions on their current professional and sometimes personal matters.” She compares her role as the office manager and as a home maker and realize it’s essentially the same. “As a mom of 2 boys with different personalities and preferences, you can only imagine how I am able to handle dealing with lots of different persons in one go. It’s initially challenging but eventually satisfying seeing them overcome their problems.”

What makes her stay

It’s the little things that matter to Jen, and not surprisingly, with the company that has been her home for the past years. “They value the smallest view or opinion you contribute to the team. It breaks down the wall that makes people hesitate to share what they know because of fear of being judged,” she shared. What makes it more rewarding are the benefits and perks T1 offers its people – from wellness programs to activities that foster collaboration and team bond. “They will let you see that you must have a work-life balance by providing activities that would let us have fun and enjoy work at the same time. Who would not stay for that?

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